Zoom Instructions

Important: Any recording of a court proceeding held by video or teleconference, including “screen-shots” or other visual copying of a hearing, is absolutely prohibited. Violation of these prohibitions may result in sanctions, restricted or denied entry to future hearings, or any other sanctions deemed necessary by the court.

Preparing to Participate in a Zoom Video Conference for Superior Court 4

  • If you will be a case participant in a Zoom video conference with the court (e.g., an attorney, witness, case party, etc.), please follow the guidance below.
  • Adequate preparation and testing of the system will help ensure a good experience for everyone involved. 
  • Case participants will receive login information directly from the court. Login information is not public.
  • For security and enforcement of court standards, the court may disable some Zoom interactions (such as chat, screen share, whiteboard, Q&A, raise hand, react, etc.).
  • The court will not provide technical support for Zoom participants or attendees. Please contact the Zoom Help Center, your local IT support, or other online guidance.

Your Zoom Account and Software

  • Although not required, all case participants are advised to set up a Zoom account on https://zoom.us if you do not already have one. A paid Zoom account is not necessary for any interaction with the court. Setting up your own account will allow you to navigate the system beforehand to ensure you are familiar with the features and settings. It will also ensure that you have the most recent version of Zoom software downloaded on to your computer.  
  • Upon receiving login information from the court, you can open zoom and enter the information to join the video conference.
  • The following are setting recommendations by the court to improve your video conference. Please update on your Zoom account before joining the video conference.
  • First, find and select the gear icon in the top right corner which will open your settings. Then, under the categories on the left, ensure you complete each action as indicated below.
Category Setting Action
General “Ask me to confirm when I leave a meeting” Ensure box is checked – this helps prevent unintended departures.
Video “Enable HD” Ensure box is NOT checked – this helps prevent poor video performance.  
Video “Always display participant names on their video” Ensure box is checked.
Video “Always show video preview dialog when joining a video meeting” Ensure box is checked – this is the final check before your video displays to others.
Audio Test Speaker Click the “Test Speaker” button and ensure you can hear the test sound.
Audio Microphone Click the “Test Mic” button, speak for a few seconds, and ensure you hear the playback.

Helpful tips

  • Mute your microphone when you are not speaking, and mute all sounds from all other applications (email notifications, chat messaging, etc.).
  • Confirm a strong internet connection.
  • Plug into a good power source before the meeting starts.
  • Confirm the quality of your camera, microphone and speakers.
  • Avoid noisy and echoing locations. If this is unavoidable, using a headset will improve the sound quality.
  • Avoid distracting real or virtual backgrounds.
  • Avoid poor camera positioning (if possible). Try to frame yourself so you take up most the screen, at eye level.
  • Avoid running any unnecessary applications besides Zoom, to conserve your computer’s processing power and networking.